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If you are not completely satisfied with your purchase from, we will be happy to offer a refund or exchange for the item in accordance with your statutory rights as a consumer.  However, any postage and shipping charges are non-refundable.


Please return the goods to us via your own methods within 28 days of your order.  Please provide your order number.

Robert Frederick/ North Parade Publishing

3-6 Henrietta Mews



Please note that due to their time-sensitive nature, we are unable to offer refunds or exchanges on calendars or diaries after 1st December of the previous year.

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